Job 1:
Customer Support Executive (Remote)
Full job description
Job Title: Customer Support Executive
Company: ZDIGITIZING
Location: Remote
Job Type: Full-Time (Permanent)
About Us
Zdigitizing LLC provides embroidery digitizing and vector art services to clients worldwide. We are committed to delivering quality work with quick turnaround times. We are currently looking for a Customer Support Executive to assist our international customers and ensure a smooth customer experience.
Compensation & Benefits
- Salary Range: PKR 40,000 – 60,000 per month
- Career growth opportunities
- Remote working environment
Key Responsibilities
- Respond to customer queries through phone, email, and live chat
- Provide information regarding services, pricing, and order updates
- Manage orders and maintain accurate records in CRM/helpdesk systems
- Coordinate with internal teams for smooth order processing
- Resolve customer complaints professionally and efficiently
- Ensure customer satisfaction through proper follow-ups
- Maintain service quality and follow company procedures
Job Requirements
Experience
- 1–2 years of experience in customer support or customer service
Skills
- Strong English communication
- Customer handling skills
- Problem-solving abilities
- Good typing and multitasking
- Basic technical knowledge
- Time management skills
- Professional attitude with international clients
System & Other Requirements
- Reliable internet connection
- Personal laptop or computer
- 6–8 hours power backup
- Willingness to work in rotational shifts
- Agreement to company policies and procedures
Pay: Rs50,000.00 - Rs65,000.00 per month
Work Location: Remote
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Job 2 :
Amazon Brand Manager
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What You'll Own
You will run brands. Not advise on them, not consult on them. Run them.
We manage 120+ brands across every stage of the Amazon lifecycle. You will own P&L, strategy, and execution for one or more of those brands end-to-end. Your performance is measured on real numbers: TACOS, conversion rate, return rate, margin, and revenue growth. Not activity. Results.
What You'll Do
- Own listings, strategy, and marketplace performance for your assigned brands
- Coordinate across Creative, PPC, Sourcing, and Ops to hit brand targets
- Monitor and optimize KPIs including TACOS, profit margin, conversion rate, and sales velocity
- Launch new products from idea to shelf, managing timelines and deliverables across teams
- Lead client communication via Slack and Zoom
- Manage tasks in ClickUp and ensure nothing falls behind
- Spot risks or growth opportunities early and act on them before they become problems
What Makes You a Fit
- You have managed full-funnel Amazon brand performance at an agency, brand-side, or aggregator
- You have worked across product launches, PPC strategy, and margin improvement
- You understand Amazon metrics: TACOS, ACoS, CVR, forecasting, and the 5 traffic channels (organic, advertisement, promotion, influencer, off-channel)
- You communicate clearly and take initiative. No hand-holding required.
- You are comfortable with async, remote teamwork and can manage your own schedule
- You are reliable, organized, and perform in high-ownership roles
- You are fluent in English and client-facing ready
Bonus Points
- Experience managing private-label brands across multiple categories
- Exposure to creative or sourcing processes
What We Offer
- Remote-first, async-friendly team of 55 people across Guangzhou, Dubai, and remote
- Ownership without micromanagement. We track 120+ KPIs so you always know where you stand.
- Paid test project to evaluate fit before full commitment
- Competitive pay, performance bonuses, and career growth opportunities
Job Type: Full-time
Pay: Rs270,000.00 - Rs600,000.00 per month
Work Location: Remote
Job 3:
Purchasing Assistant (Sialkot/Lahore)
Full job description
Shape the future of the leather industry with us at Gusti Leder
Immerse yourself in the world of Gusti Leder, where every bag tells a story and every product is more than just an accessory - it is a statement for transparent production and style. At Gusti Leder GmbH , a company known for its commitment to transparency, quality and the promotion of slow fashion, we offer you more than just a job. We offer you a chance to be part of a movement that aims to change the leather industry for the better.
Your mission:
- Perform inspections to ensure product quality meets company standards.
- Conduct visits to leather tanneries for quality control purposes.
- Communicate effectively in English with internal teams and external stakeholders/producers.
- Utilize Google Sheets for documentation and record-keeping.
What you can expect at Gusti Leder:
- Exceptional benefits: Flexible working hours to make your work life easier.
- An inspiring work culture: Experience flat hierarchies, open communication and regular team connects with international colleagues.
Requirements:
- Must be a resident of Sailkot/ Lahore, Pakistan.
- Freshers are welcome to apply. Female candidates are preferred.
- Dynamic and adaptable personality.
- Ability to easily grasp training and follow instructions.
- Open to receiving and implementing feedback.
- Polite and extroverted demeanor.
- Willingness to travel as required.
- Maintain composure and professionalism during negotiations.
Interested?
We look forward to receiving your application via our online form:
https://docs.google.com/forms/d/e/1FAIpQLSelqsmhr1ECeGlk1MGOvKAf9i8ZejOIIkjtIg2AJjrxV_4A-g/viewform?usp=publish-editor
The application process only takes 5 minutes. If you have any questions, your contact person Apurva can be reached personal@gusti-leder.de.
Why Gusti Leather?
Our products are a symbol of conscious consumption and sustainable elegance. We are proud to offer our customers not only high-quality natural products, but also to bring the charm and elegance of vintage leather goods closer to them. From the unmistakable smell of real leather to our diverse product range, which ranges from bags and backpacks to accessories and stationery, Gusti Leder has something for everyone. Our goal is to create stylish but also functional products that accompany you on all your adventures.
What makes us special?
Gusti Leder stands for more than just the beauty of natural leather products. We actively support the principles of slow fashion by investing in transparent production and the creation of items that are both durable and timeless. Our close and trusting collaboration with local producers allows us to maintain the highest standards of quality and ethical responsibility. With initiatives such as the ability to make each product unique through personalization, we strive to give each item a personal touch. Check out our Instagram page to know more about us: Gusti Leder
Further information about data processing in the application process can be found here: https://gusti-leder.de/policies/privacy-policy
Job 4:
Assistant Manager Air Freight
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Overview
At DHL Global Forwarding, we pride ourselves on offering the most comprehensive and flexible range of Air Freight services to ensure your goods are moved quickly and reliably across the globe. With our trusted network of carefully selected carriers operating on major routes, and over 850 offices providing local expertise and support, we guarantee on-time deliveries in full compliance with local regulations. Our dedicated airport-based staff ensure safe and reliable cargo handling, while our global customs experts streamline the clearance process, reducing the stress of international trade. Additionally, our Go Green solutions optimize routes to enhance speed to market and reduce carbon footprints, reflecting our commitment to both efficiency and sustainability. Join our team as Assistant Manager, Air Freight at DGF Pakistan and be a part of a global leader dedicated to delivering excellence and sustainability in air freight logistics.
Roles & Responsibilities:
- Owning and displaying DGF’s values (Passion, Entrepreneurship, Excellence, Teamwork).
- Understanding CSOP to ensure smooth and effective executions.
- Handle customer & network enquiries in Import/Export.
- Accepting all Import/Export booking orders (from customer or overseas office) and ensure timely executions by the team and network offices.
- Review work assignments and manage team availability proactively.
- Identify and train the low performers.
- Act as key contact for all customers – Own the customer, Quality, Gross Profit.
- Proactively inform customers on shipment status, exceptions and provides intermediate updates on incident solution, creating a culture of exceptional customer services in Import & Export.
- Ensuring and improving minimum email response time by the team.
- Ensuring a healthy and potential business relation with carriers, shippers, consignees and all vendors.
- Taking and handling any customer complaints/feedback; solving customer complaints or assigning tasks to other functions/teammates.
- Participate in joint sales or after-sales visits whenever necessary.
- Act as first contact point for customer claims; support customers in notification and reception of claims, provides DGF claims documents collects required documents from claimant and hands over to specialized claims handlers when documents are complete, where applicable.
- Assisting Assistant Manager/HOD in RFQs.
- Learn and understand important KPIs and their impacts.
- Analyzing Station Metrics (KPI) results regularly and ensuring target performance is being met.
- Identifying the improvement areas and guiding the team/station with corrective measures.
- Ensuring the understanding of team on all KPI parameters.
- Taking part in discussions with regional compliance team to improve station’s KPI performance.
- Taking complete ownership of P&L and analyzing actual performances in light of budgeted figures.
- Ensuring accurate on-time billing by Import & Export in first go to avoid issuance of Credit Notes.
- Ensuring effective month end closing with regards to Accruals/WIP, Intercompany Billing, Vendor’s costs etc.
- Ensuring all financial KPIs are being respected by the team in light of SOP.
- Verifying CASS and non-CASS carrier billing and follow up closely with airlines if there is any airlines dispute till credit note received.
- Resolve billing disputes with carriers, customers and network offices and identify gaps for future avoidance which help companies with cost avoidance.
- Ensuring that fortnight payments to carriers are being made timely and with no hurdles/discrepancies.
Skills, Qualifications & Experience:
Minimum 3-4 years of relevant working experience at an established & compliant freight forwarding company.- Minimum bachelor’s or master's degree preferably in related field from reputable institution.
- Strategic thinker with analytical skills, high achievement drive and ability of taking initiative.
- Must have good management, interpersonal and communication skills & high level of tolerance.
- Strong command over Microsoft Office and other related software.
- Learning mindset.
Join our team and kickstart your career with us. Explore opportunities at careers.dhl.com and be part of our exceptional team, DGF Pakistan – a Great Place to Work.
Job 5:
Admissions Officer
Full job description
We are looking for a proactive and detail-oriented Admissions Officer to support students throughout their international education journey. This role is ideal for individuals who are organized, eager to learn, and passionate about guiding students toward achieving their academic and career aspirations. Comprehensive training in international admissions will be provided, offering excellent opportunities for professional development and career growth within the education sector.
Responsibilities
- Guide students through the complete application process, including form filling, document preparation, and timely submission
- Conduct research on universities, programs, and admission criteria
- Review and refine admission essays to ensure quality and clarity
- Communicate with students, universities, and partner institutions via email, phone, and video conferencing
- Ensure all applications are accurate, complete, and submitted within deadlines
- Maintain and update student records in compliance with data protection guidelines
- Provide continuous support, guidance, and follow-up to students and their families throughout the admissions journey
Requirements
- Bachelor’s degree or relevant professional qualification
- Strong communication and interpersonal skills with the ability to build positive relationships
- Ability to work independently and collaboratively, with excellent organizational and time-management capabilities
- Problem-solving attitude with strong attention to detail
- Proficiency in MS Office and working knowledge of Adobe Acrobat
- Fresh graduates are encouraged to apply
If you’re driven, detail-oriented, and enthusiastic about supporting international education, we’d love to hear from you. Apply today to become an Admissions Officer on our team.
Pay: Rs40,000.00 - Rs60,000.00 per month
Education:
- Bachelor's (Preferred)
Location:
- Sialkot (Required)
Work Location: In person